Privacy Policy

Information Security and Access

Personal Information: Information obtained during your service provision period will be treated as confidential and secure information except in several circumstances as follows:

  • It is required by Law/Court Doc No: Form22 Form22.Service Agreement Version No: 01

  • You have provided consent to:

    • Provide a written report to another agency.

    • Discuss the details of materials with another person.

Workers shall provide progress reports to the participant and NDIA outlining plan objectives and goals and if those are met.

Personal information and medical information may be collected for service and support provision. During the service provision period, all note-taking and communications will become a part of the participant’s records. All information will be stored and kept electronically on the participant’s file.

If the participant’s personal information is incorrect, you have the right to access and update the records accordingly upon a written request to do so. Personal information will be retained for 7 years.